Responsibilities:
-Handle service and enquiries in a professional manner.
-To undertake inbound calls to deliver world class, 24 hour one-stop customer service.
-Strenghten customer service capabilities by following closely to required standards.
-To ensure follow-up activity arising from customer's call.
Requirements:
-STPM/Diploma/Degree in any related field.
-Experience working in customer support & telesales environment is added advantage. Those from the service industry are most welcome.
-Fresh graduates are encouraged to apply.
-Able to communicate fluently in English is a must.
-Pleasant personality with focus on customer service and have good communication and interpersonal skills.
-Willing to work in shift hours environment
-Basic salary RM1850 - RM2500 + shift allowance up to RM350.
-5 day week job with great working environment.
-Career advancement opportunities.
-To be based in JB town
Interested please email your resume to misba_ijan@kellyservices.com.my
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